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What are your terms and conditions for returns?

  • Return period ends 30 days from date of receipt of product.
  • Returned products must be in original condition, with no scratches, dents, or other signs of usage.
  • All miscellaneous materials such as manuals, accessories and cables must be included. Your account will be billed for any missing items.
  • All original packaging must be included. Units should be double boxed.
  • The Return Authorization Number must be on the shipping label and/or on the outer carton (but NOT on the products packaging.
  • Returns must be shipped freight prepaid. Products received without an RA number, freight collect, not approved for return, or in any way not meeting the above criteria, will be refused.
  • International returns will only be accepted for DOA or Defective products, which must be in as-new condition in their original packaging.
  • Return Authorization numbers are good for fourteen (14) days only. Any products returned after this time will be refused.
  • RepeaterStore credits based on purchase price or current price, whichever is lowest.
  • Returned products that do not meet these conditions or products damaged upon return may be refused, or subjected to a restocking fee of up to 20%.

 

Deviations from these terms and conditions may result in the product being returned to you with no credit issued.

Digital Antenna Products

All Digital Antenna returns are subject to a restocking fee of 15%.

 

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